Salesforce CRM and ERP

Salesforce CRM and ERPModernization of legacy ERP to WorkDay for leading restaurant chain

About the customer – Customer is one of the major restaurant chains in the USA.

Customer Challenge

Lack of centralization, standardization and self-service of the enterprise data leading to higher time to market, costs, inconsistencies & redundancies
Projects based development as opposed to “Platform / Products” thinking leading to significant cost & redundancy.

NucleusTeq Solution Approach

Defined & Created core capabilities like Accounting, WorkForce Management, Time Management, Compensation Management
Workday cloud platform development and customization of the capabilities to suite the requirement
Created end-to-end monitoring & operations management platform to ensure optimal use of the platform
Created Continuous Integration, Continuous Deployment, Automated testing capabilities for all federated applications.
Created a self-service data consumption layer.

Outcomes Delivered

Unified single version of truth for the enterprise
Global and unified platform using workday
5X faster time to market for new reports & capabilities
40% reduction in operating expenses through workday cloud adoption & management.

About the customer – Customer is one of the top credit card company

Customer Challenge

Fragmented marketing initiatives leading to high cost and low conversion rates.
Missing close loop feedback to assess the efficacy of the marketing initiatives and campaigns
Multiple channels and platforms leading to duplication and significantly high cost

NucleusTeq Solution Approach

Designed the unified marketing journey for the enterprise
Insights & Machine learning driven inputs feeding to the campaigns that led to much higher qualified leads
Decommissioning of the duplicate systems and migration of the capabilities to a global platform
Comprehensive architecture & implementation on salesforce lightning platform

Outcomes Delivered